Cashback successful

"Can I help you?"
"Yes. I would like to know the reason for my unsucess cashback."
"Your address does not match with the address on the telephone bill."
"I have called the customer service to change the address before."
"Couples of minutes. Let me check for you...........It's our mistakes. We will send you the cashback within 28 working days. Is it ok?"
"Sure. Thanks a lot. Bye."

I will definitely get my cashback back! Yeah!!!!

*grins*